Our customers love our service . . .
...and we love our customers!
Please feel free to comment on our service and/or products. The only thing we ask is that whether your comment is positive or not, you retain your dignity!
Note: we do not remove negative comments–we reply with a comment within the comment (and of course we address the issue directly with the customer). However, comments posted from other than sane adults will be removed!
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Here are a few selected short reviews. Scroll down for the rest . . .
Fantastic service and product
Terry is great! I really thought I was going just going to put my chaises out on the street. Terry made them look brand new. There was even some glitch about the machine needed to fix these loungers– no problem– Terry had the machine at his home. He did all 3 in one day!!!
Perfect recovering for my chairs
Thank you for the excellent work on our 2 chairs. This was the 2nd time we used your services and have been very satisfied for saving our chairs!! They look really good and just like new!
A VERY PLEASANT EXPERIENCE
As President of our HOA I sent out competitive bids to 4 contractors. We needed restringing of all our poolside chairs.
Terry was very responsive to our needs and after a few days waiting for materials and weather he came on site to restring all our patio chairs and lounges.
The work was professional and we had no problems requiring his return. I note also that his price was the best.
We are a community of more than 200 homes.
Restored weaving on porch chairs
Good job. Helped us thru another year.
Fabulous Customer Service
Great communication and wonderful workmanship.
I would use again.
Very pleased with your overall service and repairs to our 4 patio chairs and reupholstering them was very well done and completed.
Am very pleased with the job Terry did. Very professional and pleasant. Thanks again,
40-year old aluminum chairs for patio set
Patio Help replaced straps and made the better than new!
I’ve had my pool furniture for several years and because of lots of use and sunshine the straps were faded and some had broken. My furniture is so comfortable and I like the style and I didn’t want to buy new ones.
I contacted Patio Help and they replaced the old strap and now my furniture looks great again!
Terry did a great job, was very professional and friendly! I highly recommend their work!
Thanks so much for handling and providing a really good outcome. I was so impressed with your customer support (which most companies don’t pay attention to anymore). I told you before that I have spread the word about your company because I was pleased with your service. Now I am even more a fan and will continue to promote you (and look at that – free marketing!!!)
I wanted to thank you for your personal attention (and answers to my extra questions), your support team are exceptional and made me feel like a real valued customer. Keep it up and thanks again!
Everything looks great.
Thanks so much.
p.s. Terry should get a raise — he is awesome to work with!
Excellent customer service – excellent workmanship!
I thought about buying new patio furniture, but instead looked into having the 26 year-old furniture re-strapped. I am so glad that I did. It looks like brand-new. Excellent customer service – excellent workmanship! Thank you so much.
WOW!!! Fantastic job on the new straps and the time to do the job was amazing… The patio furniture around the pool looks like brand new!!!!
This was the easiest, most straightforward and least expensive way to extend the life of our patio set. We love everything about this experience. From the ease of ordering, to the installation of the new slings/spines-this has been a pleasure.
Very nice job!
Order was completed yesterday. Very nice job. Thank you.
Terry deserves a raise. My lack of computer skills did not bother him at all – he walked me through my purchase with great patience and skill. Thanks for having such a great employee!
Slings worked out very well. We may be ordering slings for other chairs in the future.
Awesome transaction. I would highly recommend this company.
To Whom It May Concern; I just wanted to send a Thank you for the tremendous job you did making me new slings for my patio. We have had a great deal of compliments on how nice our chairs look and we have given your name out to a few people. Hopefully word will spread on what a great job you do. Thanks again. Regards.
Thank you so much for helping us get replacement slings. We should have done this years ago. The replacements fit perfectly and look wonderful. I am so glad to sit in my chairs with the new slings. I am sure these will last another 20 years with the quality and workmanship involved.
Thank you for your great communication!! I’ll recommend your company to all my friends and neighbors!
I love my cushions
I love my cushions. The customer service is superior. Customer satisfaction their goal. The fabric far surpassed my expectation and the cushions fit perfectly. thank you.
Product delivered on time and service to correct one issue was impeccable.
I was very happy with my replacement slings. They fit well, and we are enjoying sitting outside again!
My experience was excellent
The web site was very user friendly and my item requested was sent to me in a very timely manner.